Never Miss Twice – Cultivating High Performance Habits

Image created by Bristol Artist Rachael Johnson – Instagram @rachael.johnson20art

Building high-performance habits into your routine and working environment can serve both you and your team professionally and personally. Different leaders need and want different things from their schedules, so this post will look at how you might incorporate reflective activities into your routine to ensure greater long-term productivity.

Looking from the outside in

Dedicating time to planning your business strategy will allow you to establish productive parameters going forward. This is what we call working ‘on the business’ rather than ‘in the business. An effective way to approach this, is to make a list of the activities that you might deem ‘in the business’ which will often be delivery of services, sales and marketing, administration, and direct managerial work.

Working ‘on the business,’ however, might involve thinking about where you are going next, to ensure you are headed in the right direction and have the best tools to get you there. Assessing the processes your business runs on and thinking about streamlining them will help here.

Bringing your team in to work ‘on the business’ is a fantastic way to pool ideas, although be sure to keep your vision at the front of your mind, and to ensure your long-term plan fits with your employees’ wants and needs. This might be done by building in a regular monthly 1-1 with the team, a wonderful way to encourage inter-team communication at the same time.

Working on you

Taking time to work on self-development tactics will also benefit your productivity. A personal habit that comes up a lot in my client sessions, for example, is building in certain routines. Incorporating exercise or meditation into your day will benefit you on a personal level and begin to flow into your working productivity. Having a repeated morning routine is also likely to bring clarity to your day. Taking regular breaks through the day is important to keep your mind focused on the task at hand. Using a habit tracker can be a useful tool to make sure you carry out these activities every day, and after a while they will have become instinctive and routine. Having an accountability buddy who is either trying to cultivate the same habit or another habit but also wants to be held accountable for embedding it – you can buddy up and keep each other accountable for your progress.

Scheduling time

It is important to block time out in the diary for these reflective activities and the building of high-performance habits. It is extremely easy for tasks that are not short-term priority to be pushed behind those that produce immediately visible results. In the long-term, however, building strong routines based on habits that take a bigger picture approach, both to the business and to yourself, will be of great benefit. Establishing patterns is the most important thing here.

Joining one 20-minute yoga session or spending a lone hour thinking about your business strategy is not likely to make any difference. Practicing yoga every morning and blocking out a few hours per week to working ‘on the business,’ however, will ensure these positive activities are conducted. Of course, days are busy and adding anything more to the to-do list might seem overwhelming. But often, even small chunks of time dedicated to activities that are frequently repeated in a regular way, can make it easier for the rest of your time to fall into structured place.

A recent quote that resonated with me concerning habits was from a new book entitled High Performance – Lessons from the Best on Becoming Your Best – Jake Humphrey & Prof Damian Hughes https://amzn.to/35lgleq “Above all remember this simple motto: Never miss twice. Yes, on some days your habits might slip. But if high performers miss one day, they never miss a second.” Page 183. This quote was originally from Atomic Habits by James Clear https://amzn.to/3hw4Jr A another excellent book on this subject. Also check out The High-Performance Podcast https://bit.ly/3HBgYxo – listening to inspirational podcasts another habit to embed into your week.

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Its Good To Mix Things Up A Bit!

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A few weeks ago, in a regular client meeting one of the directors made a comment that has stuck in my mind since…. she said, “it’s good to mix things up a bit every so often”. We were talking about business changes that were happening, changes in personnel and a potential merger that looked likely to happen in 2020. Her reaction to all the changes that were happening impressed me because it wasn’t one of fear despite the uncertainty that was ahead regarding her own role. Some other people could have had an opposite response to the same set of circumstances. They could have been fearful and negative about all the changes and if they were vocal about their personal reaction then this could have rubbed off on other people involved who were perhaps themselves feeling uncertain about what the impact would be on them.

 I think we can all get comfortable, myself included especially when things are working relatively well, and life is ticking along. When this happens to me personally I do enjoy the stability for a while and there is the reassurance that you can work or live with relatively little pressure when you know what to expect and you are doing things well within your ability levels and capacity. Don’t get me wrong having periods in our life when we operate in this way are great and in fact needed as we don’t want to always be living in a pressurised, unpredictability way as this can be very stressful.

 The tricky thing I think is recognising when the time is right to “mix things up” or start doing something different or consider changing something that is working ok. They word OK is I think the key and is what I have been thinking about since hearing that phrase made by one of our clients a few weeks ago. A lot of the changes we have made to our business in the last year haven’t been triggered by things breaking or circumstances demanding we change. The changes we have made have been to things that were working OK, things that could have gone on in that way for many months or years and could have been still satisfactory. We decided to make the changes we did for a couple of reasons firstly we weren’t enjoying some projects anymore; the comfortable feeling was starting to tip into a feeling of dissatisfaction as we knew OK could have been great. The second reason was that we weren’t growing personally or professionally and when you are in the business of encouraging personal development role modelling the right behaviors is important.

 In finishing this, first post of 2020 at the turn of the year and decade, one question I will leave you with is this “Is there anything that would be good to mix up a bit in your life in 2020?” Go for it, take things from OK to great.

 

Why Am I Not Happy In My Job?

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When someone initially approaches me to explore coaching the phrase I often hear is “I don’t like my job anymore or a version of this such as  “I think I am in the wrong job can you help?” 

This isn’t a good place to be, wondering whether you are on the right path or worse dreading going into work every Monday morning. I always vowed from early on in my career that if I ever got into this position I would take action to change it as life is too short to be unhappy in our work especially as we spend so many hours of our week doing this.

So if this is you thinking any of these thoughts then it’s time to set time aside to explore what is going on ,either through your own self reflection process or with the help of a mentor or coach who has no vested interest in your final decision. This is why your line manager or a relative may not be the best person to work with on this.

It is not always the case that you need to leave your job ,so the setting aside the reflection and evaluation time doesn’t necessarily mean you will end up job hunting.

Once you have found some dedicated time ask yourself the following questions and note your responses

  • How long have you felt unhappy… sometimes there is a specific date, event or person that it can be traced back too. If you are a feelings person (see some of my posts or listen to podcasts regarding Myers Briggs  personality types ) then there may be an underlying resentment that needs to be processed through so you can move forwards. This might mean your acceptance of what happened or you being assertive enough to have a follow up discussion with those involved to understand what could have been done differently and to make others aware of the impact their actions may have had on you.
  • What is your ultimate career goal short and long term? Is being in your current role helping you achieve this or have you got enough from the role and need to find the next step on your journey.
  • Does the current role match your motivational mix ( again you may need to work out what this is) if it doesn’t there may be other projects or responsibilities you could take on to make it more enjoyable or you may indeed need the challenge of a change in role or organisation or type of employment.
  • Are you working for an organisation or leader that “ fits” with your value set? Do you like what they stand for and can you get behind the overall direction and what you are being asked to do in your role? 

The bottom line is to find out what would need to change to make you happy in your role and is this something in your control or not? 

Sandra works as an executive coach for businesses and also has a private coaching practice for career/life and business coaching. More information can be found at http://www.sandrawebbercoaching.com. She is also author of Own It – regain control and live life on your terms available from Amazon Check book out here and a recently launched series of Own It Podcasts which gives inspiration and tips for professional and personal life Own It Podcasts

Career Management Challenges

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This is the first blog post I have written for a while as I wanted to take a break until I felt inspired to write another one!

The many clients I have been working with over that last few months have inspired this reflection on the area of career management and the many different challenges people face at any age and at any stage of their career.

These are some of the thoughts or questions people are having or asking themselves and indeed some I have asked myself over my career

  • Why am I not enjoying my job anymore?
  • I don’t get on with my boss very well is that a good reason to leave?
  • I have been in the same role/company for a few years should I stay or should I move?
  • I don’t feel appreciated anymore – am I valued?
  • I don’t get any feedback at all and other people seem to be getting more opportunities to progress than I am
  • I haven’t got a development plan or any real objectives
  • I need a change
  • What I really want to do is work for myself
  • I need to get back into the world of work after a career break where do I start?
  • When is a good time to retire and then what do I do?
  • I want to do something different but unsure if I should look for another job in the same company or look at different companies
  • Should I get more qualifications?
  • I am having a tough time at work at the moment but is this just temporary or should I start looking for something else?
  • If I eventually want to work for myself should I just be brave and make it happen or shall I set up a “side hussle” while I am still in work?
  • I like what I do but I am not inspired by the industry or the company I am working for
  • My work life balance is out of control can I improve my situation in my current role or do I need to change?

Just reading through the list above how many of these have gone through your mind over that last few years? Is there one particular one that resonates currently?

What I am going to do over the next few blog posts is look deeper into a few of the areas and from a coaches perspective illustrate the type of work and further questions you can ask yourself to determine the next steps or possible options you can consider taking to explore further the correct course of action for your personal career management.

Sandra works as an executive coach for businesses and also has a private coaching practice for career/life and business coaching. More information can be found at http://www.sandrawebbercoaching.com. She is also author of Own It – regain control and live life on your terms available from Amazon Check book out here and a recently launched series of Own It Podcasts which gives inspiration and tips for professional and personal life Own It Podcasts

 

Flexible Working in Practice

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When 4 Hour Work Week by Tim Ferris 4 hour work week book  came out I wrongly concluded from the title that it was going to be about working in such a smart way you only had to ever work for four hours a week. I must admit before reading it I did think even for a mega organised person like myself getting my work week down to four hours and still being able to find my lifestyle as I chose did seem to be a big stretch goal.

When I eventually read the book however it wasn’t exactly how I had interpreted it from the title and Tim was suggesting a more creative approach to flexible working that had instant appeal. It was more about designing your work life so that you were able to take extended periods of time away from work so that in a whole year it averaged out at a four hour work week.

 So I read Tim’s book a few years ago now however the concept he suggested must have resonated in the background. I also listened to a few podcasts and read about other people who had decided to take time away from their work and travel in order to re energise themselves especially if they had been in the work place for many years and had never had more than the annual leave off for holidays.

 It suddenly dawned on me that I had never taken more than 2 weeks away from the workplace and indeed the last two week break I took was over twenty years ago. In recent years especially when initially starting the business the most holiday time I had taken was 10 days, opting normally for 3 breaks a year of about a week plus a couple of long weekends. It wasn’t until I sat back and reflected on this that I realised the short breaks that had become my norm. On the surface this wasn’t causing me a problem I enjoyed the pattern however starting with Tim’s book the seed of an idea began to sprout about taking a period of extended time away from the normal working week pattern.

 As many of my friends began to embark on early retirement patterns and travel or take the gap years they didn’t do back in the day I began to consider a less extreme option and some what of a halfway house solution to test some of the concepts in Tim’s book. This idea formulated into a plan to work based abroad for 4-8 weeks a year initially. In my work as a coach I have helped many entrepreneurs create businesses working remotely from many countries it was about time I actually role modelled this myself and at the time of writing I am halfway through the first month totally based in Palma Mallorca and guess what it is working fine thanks largely to technology.

  

Sandra works as a coach for business and private clients. She is also the author of Own It regain control and live life on your terms available here  Own It book link Amazon 

 

Personal Wellbeing – Two Critical Lists

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In the last post I mentioned meeting a lot of people recently who were running on empty, in danger of becoming ill and being stopped in their tracks.

I am much more aware of recognising key signs in both others and myself now than I was in my earlier years ; this is as a result of both personal experience and watching when others have been stopped in their tracks, forced to take corrective action and start looking after themselves better.

Sometimes it is at exactly this point that potential clients pick up the phone and come and see me for the initial coaching conversation when they realise they need to do things differently and make some changes in their lives either professionally, personally or sometimes both.

There are two books that I have read that I totally recommend on this subject when it comes to either recovering from burn out  or ideally preventing from happening in the first place

  • Adrenal Fatigue – James L Wilson
  • The Body doesn’t Lie – Vicky Vlachanis

Both of these take a completely holistic view and encourage us to take care of ourselves mentally and physically on an on going basis along with recognising when we are going off course as early as possible.

A practical exercise I get clients to do and I also practice myself is to generate two simple lists that we can regularly look at to ensure we are following the right one

  1. List one – things that make me feel good
  2. List two – things that make me feel bad

These are obviously going to be very unique to the individual and could contain things like activities that make you feel good or bad, places that make you feel good or bad, food that makes you feel fantastic or rubbish, people that make you feel downbeat and negative or make your laugh and bring your energy up.

You can start making these lists immediately however what happens is that when you get used to using them you find yourself adding things to both lists on an on going basis as you discover new people, new ways of eating,  new activities, new places and to reflect changes you make in your life.

How you use these lists practically is in partnership with the signs and signals you identified in the last post so for example if you find yourself going down the low energy, no patience with anything, not thriving route you look at the “things that make me feel good list” and schedule time for these things. Also take a look at the “things that make me feel bad list” and make a note of anything that you have been doing too much of on this list and stop doing it to reverse the trend.

If you feel you are heading down the “burnt out” route then check out the books above and start creating your lists based on the holistic approach , add to both lists at least monthly for the first couple of months. Keep them to hand in case you need then.

If you are feeling good at the moment create the lists anyway as a preventative measure and out of interest it should reflect the reason you are feeling good is that you are doing stuff list number one – keep doing what you are doing.

 

Sandra provides coaching for both Businesses and Private Clients. More information about coaching can be found at http://www.sandrawebbercoaching.com

 

 

 

 

Spot The Signs

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Over the past few months I have been struck by the number of people I have met who are running on empty! When meeting these people, they are physically exhausted and mentally drained

From my own experience I have been in such a similar position about twice in my life and both times have been fantastic learning opportunities to add tools to my own kit bag that will hopefully prevent returning to that territory. It’s a place where if you find yourself entering you need to quickly act before the feeling of exhaustion becomes your norm and then if left for long enough often results in the body saying enough is enough and stopping you in your tracks with a serious enough illness where you need to take time off to recover.

Some possible signs to watch out for in either yourself or team members are

  • Do you wake up and feel tired routinely?
  • Are you living off endless cups of coffee, sugary snacks or processed convenience food?
  • Loosing or putting on weight we all react differently some people emotionally eat more when feeling stressed while others forget to eat under pressure
  • Are you thinking about work all the time even during leisure hours?
  • Would you struggle to be away from your phone or email for a few hours or the weekend?
  • Are frequent colds or headaches now your norm?
  • Is it difficult to concentrate?
  • Have you given up any hobbies or exercise routine you previously enjoyed
  • Are you forgetting or missing deadlines?
  • Are you making mistakes?
  • Do you have little time or patience for those around you?
  • Do you feel guilty about taking time out for yourself?
  • Are the people who know you well worried about you or making comments that you look tired or unwell?

We will look at what corrective and preventative action you might consider in the next blog post.

Hopefully you won’t be experiencing all of these at once and you will know yourself well enough to know what  your normal state of wellbeing is. It is important to recognise what do you feel like when you are thriving and completely aligned with what you are doing and what you feel like when you are moving in an unhealthy direction in need of corrective action. Learn to recognise your own personal signals.

 

Sandra works as a professional coach for both Businesses and Private Clients. More about coaching can be found at http://www.sandrawebbercoaching.com . She is also author of the book Own It – regain control and live life on your terms which is available from Amazon http://bit.ly/1JhAkst

 

Use Your Natural Strengths More

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The next technique to learn is to ask yourself what strengths do I naturally have that I can use to solve any problem or challenge that comes my way and move towards a solution orientation? Do you know your natural strengths?

You may have received some 360-degree feedback over the years in various forms formally or informally so this is a good source of information especially in identifying what other people think you are good at.

To add to any existing feedback in your possession and to give a fresh perspective there is a very useful free resource online that could be help, go to  www.viacharacter.org and click on the survey tab where you go and take a free test that identifies your top natural strengths. The report looks at strengths very differently and has more of a value internal perspective. When I did the test my top one is “love of learning” and this is so true and linked to my top motivational factor.

Either use the test above to identify what you naturally do well or use your own self-awareness to ask “how can I use my natural strengths to solve this problem?”

If I use myself as an example I am a resource investigator (I found this out using Belbin team types diagnostic tool many years ago in my corporate career). What this means is I can normally find someone to help either myself or anyone else and I don’t mind asking people to help share their expertise. When faced with a tricky problem I can’t solve myself I would pull on this skill to look at my existing network to access expertise or experience of similar problems to help me explore possible options for the problem in front of me.

It might be worth listing down a summary list of “ What I am naturally good at and love to do” so that when faced with a challenging situation you can look at this list and it might spark off an action or approach that will help you move forwards and because it is capitalizing on natural strength then the action wont feel too hard it will come to you easily.

 

Sandra works as a professional coach for both Businesses and Private Clients, More information can be found at www.sandrawebbercoaching.com

 

 

 

What Is The Next Baby Step To Take?

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Whether it’s a goal you have set yourself, a challenge the team has in front of them, a problem you need to solve, or you are trying to help someone else move forwards the ability to move forwards towards the desired state is something that is required. The less time we spend paralysed or procrastinating the better when it comes to continually achieving high performance both professionally and personally.

Another habit we can develop is to identify how far we are away from our desired result and use a timeline technique to ascertain how big the gap is. Let’s imagine your ideal outcome or the place where you would feel happy with a situation is 10/10. Ask the question where are you now? on the scale from 1-10  with 10 being the perfect result or outcome you are working towards e.g. if you scored yourself 5 then you are halfway along to being in the place you want to be or accomplishing the goal you have set yourself.

Then ask yourself the question – what have I done to get myself this far e.g. off level 0. What do I need to do more of to move myself up the scale? Normally we have made some progress, rarely are you starting for level zero.

The next baby step to take is to imagine where the next level up would be i.e. if you are currently rating yourself as a 5 on the scale what action would you need to take to get yourself to a 6. By taking this approach we are trying to break down a big challenge or goal into baby steps of action or bite sized chunks (chunking is a commonly used NLP – Neuro Linguistic Programming methodology)

When you have identified what you need to do to take you to the next level upwards and more towards your destination then ask yourself whether you need anyone’s expertise or assistance to get there? Whether it’s simply being disciplined to set aside time to work on the action, whether there is any element of fear of failure or loosing face standing in your way. What is stopping you take that next action step and what do you need to remove that barrier.

This process then needs to be circled around again to achieve the next level up on the scale. Simply having this diagrammatically drawn in your daily notebook could help remind you of what action you need to take to take small baby step action steps to reach your ultimate destination.

What action could you take today or within a week to move you up one or two levels?

 

Sandra works as a professional coach for both businesses and private clients. For more information look at www.sandrawebbercoaching.com or read through her book Own It available from Amazon  http://amzn.to/2m3l8Vl

Manager, Mentor, Coach

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The importance of having either a mentor or coach (ideally both) has always been apparent to me from the early part of my career. When I was qualifying as an accountant in my twenties I was lucky to be working for some great role models who encouraged personal development and growth both from a technical and interpersonal standpoint.

I have a clear distinction in my mind between a persons line manager, a mentor and a coach however for others sometimes the lines can get blurred. If you can create strong relationships with all three of these people at any one time different things can be gained from each. At the same time you will feel both challenged and supported if you surround yourself with the right people in all of these roles.

As well as having all three of these people in your life if you can get the opportunity to act in all of these three roles to aid the development of others this is also very rewarding work and allows you to experience what I think are the differences between the roles. Let’s take each in turn and I will explain how I have experienced them

Line Manager – the most obvious in that organisationally this is who you report too if employed, if self employed this won’t be in place and makes the other two roles below even more important to avoid working in a void. A good line manager will ensure you have complete clarity about that is required from your role, give you feedback on whether you are heading in the right direction performance wise while in addition set you stretching objectives and devise a meaningful development plan.

Mentor – this is someone who has walked the path you want to take and has learnt from experience and willing to share how these experiences may help you follow a similar path. They should be inspiring and enjoy helping you proceed in your journey in your way but with the benefit of learnings they may be able to pass on. This relationship normally is in place for a relatively short time until you have discussed their journey. A mentoring relationship can last for about a year however if there is a big gap between where the mentor is and where you are now the relationship may last longer and move into a more infrequent checkin over a longer period of time.

Coach – this is someone you meet with again over a set period of time anything from 3 months to 9 months typically. The coaching sessions act as safe spaces for you to get clear on your goals (work and non work), explore options for action, any barriers you may be struggling to overcome and any patterns of behaviour or thinking that are either working for you or against you. A coach will use established tools and techniques that include powerful questions to unlock the answers that are already inside you. A qualified coach does not need specialist knowledge about what you want to work on or technical expert subject matter.

My recommendation would be to have at least two of these people in your life and to at least get the opportunity to act as a mentor for others in either a professional or personal area.

 

Sandra works as a coach and trainer for both business and private clients. More information can be found at http://www.sandrawebbercoaching.com