March 6, 2023

What Else Could I Do? – A Powerful Question

Firstly I can’t believe Sept last year was the last time I posted a blog update, note to self I need to do these more frequently however I did decide rather than schedule the posts routinely I was going to create them when I felt there was something new to say or a learning I have had for myself which I wanted to share in the spirit of continuous personal growth. Well today it was the later of the two when I was reminded of the famous phrase “you can make plans but you cant plan outcomes.”

Anyone who knows me well or has worked with me either as a client or a colleague will also know I love a good plan and my schedule and diary management are fundamental cornerstones to juggling both my professional and personal life. I like to think I have learnt to be alot more flexible in post covid times especially with the challenges (plus benefits of hybrid working) but this morning I realised that I still have work to do in this area.

I had taken time off work to attend a very important meeting regarding a family member and it had been in the diary for a long time. The other attendee from our side had confirmed numerous times that it was to go ahead but the 3rd party cancelled yesterday with very short notice and expects us to attend again at a date to suit them next week. Both of us have full diaries and responsiblities that impact many other players so can’t accomodate this request so now we have the timeconsuming job of trying to find another date where all parties can attend with will inevitably delay further action and an ultimate conclusion.

When things dont go to plan especially important meetings which are difficult to reschedule I still get extremely annoyed and it can derail me in that I can end up wasting time with emotional frustration/dissapointment and anger – not useful emotions to hold onto. When alternative plans devised last night between myself and the other attendee on our side to try and progress things our end were also prevented due to a closed motorway and hours spent in stationary traffic I began to think the universe was sending us both strong messages that we werent going to progress this particular issue at all today. It was at this point I asked one of my powerful coaching questions I normally ask my clients “what else could I do?” This question is the pivot point from problem to solution thinking and I find it really useful one to have in my kit bag. Another tip to change the energy from annoyance and frustration into something more positive is to change your surroundings. This is why there is a picture of my breakfast and coffee in a great cafe I found on the way back to the office after I had done a u-turn in grid locked traffic finally giving up on my original plans for the day.

Asking the question “What else could I do?” resulted in my knuckling down and doing some of the routine company admin that had been building up and for which the accountant was nagging me plus writing this alongwith a very pleasant hour in a good cafe plus an earlier than normal walk with a mate at the end of the working day. The orginial issues due to be discussed at our meeting are still outstanding but at least I had a productive day and managed to progress other projects on my agenda.

Sandra Webber works as an Executive Coach for both businesses and private clients and more of her work can be found in her two published books on Amazon https://amzn.to/3kO5JMO and https://amzn.to/3yhkISu

September 5, 2022

A Passion Project Comes Alive

Rachaels first Art Trail in Bristol – see more on her website http://www.rachaeljohnsonart.com

I remember very clearly sitting in a cafe in Bristol just days before the UK went into our first Lockdown in March 2020. The group we were in were speculating what was going to happen and sharing how we might each use the enforced time at home wisely. Rachael in the picture above committed outloud that she would focus more on her art; she had always wanted to become an artist and this was an opportunity to capitalise on. Little did she know where that statement would lead her too. In just over 2 years she is now an established artist with her own website, attending Art fairs exhibiting her work and belongs to a supportive network of other artists in and around Bristol.

Watching Rachael step into her role and achieve what she has done in the last two turbulent years has been inspirational. She has walked through the G.A.M.E model outlined in my first book

Own It – https://www.sandrawebbercoaching.com/books/ and shown that

G – Having Goal Clarity

A – Acting Daily

M – Maintaining Momentum

E – Enjoying the process and continually Evaluating

Gets great results.

If you have a passion project, side hussle or something you really want to achieve there are some downloadable templates accessible on the books link above for you to use the same methodology as Rachael did.

Take a look at her work at www.racheljohnsonart.com and Instagram @rachael.johnson20art I think its really unique and her journey since that first cafe commitment conversation has been a joy to witness.

January 10, 2022

Fostering A Healthy Team

Image created by **Bristol Artist Rachael Johnson** – Instagram @rachael.johnson20art

As the new year begins, we are often encouraged to ‘start afresh’ and overhaul previous modus operandi. By internalising this mentality, leaders can often make their employees feel that they too must change their attitudes and approaches. This, in turn, could demoralise staff who feel may feel undervalued and unconfident just being who they are.

Instead, beginning the new year with a positive focus will support the fostering of healthy workplace cultures where staff feel inspired. A great way to do this is to develop processes which allow employees to think confidently about their unique skills and abilities.

Encourage reflection

Whilst one-to-ones are often embedded in managerial strategy for the purpose of encouraging reflection, an environment which builds employees self-worth can also be developed in other ways. Where teams are asked to reflect as a group, individuals are provided with the opportunity to consider where their skills lie and have their abilities further attested to by peers. Peer validation is an important element in the building of confidence, so consider about hosting a group feedback session to promote mutual admiration amongst colleagues and highlight individual strengths.

Think beyond binaries

Often, feedback from managers is provided within the framework of ‘what went well’ and ‘what could be improved’. The connotations of this are that employees contribute well in some ways, and less well in others. This in turn leads to an understanding that some skills are superior to others. Helping employees to think beyond the binary of ‘positive’ and ‘negative’ attributes often allows them access assets that are traditionally undervalued, and in turn improve their self-confidence at work.

Encouraging peer group reflection might also help employees to understand that skills they might undervalue within themselves are just not being deployed in the right context.

Considering how certain attributes might contribute differently to certain areas of work will allow individuals to value all parts of their performance. It also draws attention to how working with peers can help individuals to bridge gaps in employees own ways of working, which might have been hindering their contribution.

Use reflection tools

The Creative Type quiz (https://mycreativetype.com/) by Adobe is a great tool for facilitating this way of thinking. Though a set of abstract questions, this software aligns the quiz-taker with a working personality type and highlights their strengths. In addition, however, it identifies which other ‘creative type’ you might work well with to maximise your potential. Undertaking this quiz as a team, and reflecting on it together, introduces non-hierarchical ways of thinking about ability, beyond the binary of positive and negative. This activity therefore reinforces the value of employees both as individuals and as a team

Equally the VIA Strength Finder ( https://www.viacharacter.org/survey/account/register) could be used to encourage group-based reflection on what each employee brings to the team via their natural strengths, helping the collective group to leverage of the skills of each other and in turn create a positive working environment which boosts confidence and morale allowing each member to contribute in areas where they naturally excel.

Find out your top strengths using this free online tool

September 2, 2021

Reframing Imposter Syndrome

One phrase that has come up in many of my coaching conversations over the past few months is “I think I am suffering from Imposter Syndrome”. This has been mentioned by leaders who are looking for new roles, individuals who have been in their existing role for some time, and people who are new into their current position.

One of the main barriers to leaders reaching their full potential is not a lack of skills and experience, but instead a perceived lack emanating from low self-confidence. In a 1970s study on the impact of this work-centred around self-doubt, it was coined ‘Imposter Syndrome’. From here on this phenomenon has been understood as a limitation by which skilled workers doubt their competence and believe they are not talented enough to belong in their position. In 2014 study of 116 executives, 60% stated that imposter syndrome had an impact on their leadership.

When understood in this way, as a disadvantage, imposter syndrome can have huge consequences on peoples’ attitudes towards and behaviours at work. Some might overwork and refuse to ask for help to meet impossibly high standards, with the aim of combatting imposter syndrome by gaining proficiency in the workplace. This response often leads to burnout which can have hugely detrimental effects on wellbeing. Others lean into the insecurity and begin to avoid feedback and opportunities for promotion, believing that they don’t deserve to be given any merit.

First step to moving forward – open up communication

To tackle this exhausting feeling, opening up communication around imposter syndrome will allow the insecurity to be humanised and understood as a necessary and universal part of professional progression. Self-doubt can lead to rich and valuable reflection but should be balanced with positive reinforcement regarding what you have already accomplished and using this to move forwards and build self-belief. Changing the focus from the feeling of Imposter Syndrome as being a limiting factor, look at the evidence of what you are good at and can bring to your role and move towards a reframing of your situation as a natural phase of personal growth which you can easily move through.

A huge barrier to overcoming imposter syndrome is the feeling that you don’t belong in comparison to others. Breaking the silence on these thoughts, therefore, can help you understand how widespread they are. But this can only start with you, and openly acknowledging these feelings will give colleagues the opportunity to do the same. Imposter syndrome has been found as one of the top fears for executives, so there’s no chance that you’re feeling them alone. Take the first step by talking to a trusted peer, line manager or external coach/mentor and move forwards from here.

If you need any further help please reach out using sandra@sandrawebbercoaching.com for an initial free consultation.

Sandra works as an executive coach for a multitude of businesses and private clients. She has over 30 years of experience to draw from in her work and has a particualar focus on creating high performing leaders.

March 15, 2021

Action Learning Sets – Revisited

Each UK Lockdown during these COVID times I decided to set myself a project so that I could look back in years to come with memories of having used the time productively.

In Lockdown 1 last March it was to finish book number 2 The Evergreen Executive and I also became a big Netflix fan. In Lockdown 2 , November 2020, the project was to revamp my home yoga/zen room and cook more nutritious healthy meals from scratch. Now as we approach the end of Lockdown 3 the project has been Action Learning with some fellow professional coaches which has proved to be both insightful and fun.

The term Action Learning crossed my path for the first time while I was working for Hewlett Packard in the 80’s and 90’s where as part of our leadership development and process improvement training we worked together to share best practices and support each other solve work related problems as a group. The way we have been using Action Learnings Sets in 2021 though has been with a slightly different twist, we have been using the methodology to keep refining our skills as professional executive coaches by investing in our own development. There is a danger, when the day job involves helping numerous people achieve their goals, increase self awareness, move though personal change, embed new habits or in this era find new roles quickly, us coaches don’t make enough time for our own personal growth. I am pleased to report that UK Lockdown 3 has proved to be very productive from this standpoint as all 3 of us in our mini Action Learning Set are nearing the end of 8 weeks of online learning in a variety of topics. What has made it fun and enjoyable has largely been down to our weekly Zoom meetings where we have taken ourselves through the action learning cycle above, challenged each other, shared successes and difficulties on route and most important of all held ourselves accountable to each other and the programme of learning. There were times when I didnt want to use my non working time to watch online video tutorials, read books or do assignments however knowing we had a weekly Action Learning Group meeting where we all had to report into each other on actvities and progress did work from a motivation perspective. In addition it was useful to discuss the difficulties we sometimes had as well as this made it easier at times not to be too hard on ourselves as well.

The concept of the action learning cycle can be powerful used individually as a reflective exercise by itself but its much more fun if you work with others to learn from different experiences and about alternative actions taken even given the same content shared by all. Next time you embark on a piece of learning consider setting up your own Action Learning Set with a few people undergoing the same journey it might add another powerful dimension to your experience.

January 2, 2020

Its Good To Mix Things Up A Bit!

palmaxmaslights

A few weeks ago, in a regular client meeting one of the directors made a comment that has stuck in my mind since…. she said, “it’s good to mix things up a bit every so often”. We were talking about business changes that were happening, changes in personnel and a potential merger that looked likely to happen in 2020. Her reaction to all the changes that were happening impressed me because it wasn’t one of fear despite the uncertainty that was ahead regarding her own role. Some other people could have had an opposite response to the same set of circumstances. They could have been fearful and negative about all the changes and if they were vocal about their personal reaction then this could have rubbed off on other people involved who were perhaps themselves feeling uncertain about what the impact would be on them.

I think we can all get comfortable, myself included especially when things are working relatively well, and life is ticking along. When this happens to me personally I do enjoy the stability for a while and there is the reassurance that you can work or live with relatively little pressure when you know what to expect and you are doing things well within your ability levels and capacity. Don’t get me wrong having periods in our life when we operate in this way are great and in fact needed as we don’t want to always be living in a pressurised, unpredictability way as this can be very stressful.

The tricky thing I think is recognising when the time is right to “mix things up” or start doing something different or consider changing something that is working ok. They word OK is I think the key and is what I have been thinking about since hearing that phrase made by one of our clients a few weeks ago. A lot of the changes we have made to our business in the last year haven’t been triggered by things breaking or circumstances demanding we change. The changes we have made have been to things that were working OK, things that could have gone on in that way for many months or years and could have been still satisfactory. We decided to make the changes we did for a couple of reasons firstly we weren’t enjoying some projects anymore; the comfortable feeling was starting to tip into a feeling of dissatisfaction as we knew OK could have been great. The second reason was that we weren’t growing personally or professionally and when you are in the business of encouraging personal development role modelling the right behaviors is important.

In finishing this, first post of 2020 at the turn of the year and decade, one question I will leave you with is this “Is there anything that would be good to mix up a bit in your life in 2020?” Go for it, take things from OK to great.

July 23, 2018

Leadership Fundamentals – Understand Your Team and Your Customers

10 image

This follows on from an early post entitled ” Your First 90 days “.

A short cut to success in your leadership role is having complete clarity on who your key stakeholders are, ensuring you know what they expect from you and building solid effective two way relationships with them all.

So, where do you start?

Firstly, set out with the intention of building a thorough understanding of all your team members, regardless of their experience level, seniority, area of responsibility, personality and attitude. Approach this project with an attitude of curiosity to build a complete pen picture for each member of your team. Do it in a way that makes sense to you however insure you consider what makes them tick, what their aims and ambitions are short and long term even if its just to keep doing what they already are that is fine at least you know. What challenges do they face, what do they love doing, are their any people they are struggling with. Capture all the this information per person and design a process whereby you are continually building and refreshing this knowledge of each team member so that over the next few months you know them inside out! Use your regular 1-1’s, times when you are working alongside individuals on specific pieces of work and social interactions to gleam further insights. Cultivating this attitude of interest and curiosity will enable you to adjust your leadership style accordingly and look out for opportunities where you can put the right work their way and design appropriate development interventions to help each person grow under your leadership tenure.

In parallel to building an in depth understanding of your team you need to take a similar approach with all your customers internal and external. Try and put yourself in their shoes and anticipate what they need from you and your team for them each to be successful. Armed with your thoughts check this out with each person at the earliest opportunity to ensure you haven’t missed anything and to identify the priority expectations and requirements of your role from their perspective as customers. Often we are busy doing work that we think is critically important which our customers don’t value in the same way.

For both your team and internal/external customers ask yourself “how healthy and enjoyable is the working relationship between the two of you?” Score each relationship between 1 and 10, 1 being very broken and hard work to 10 being extremely productive and enjoyable in fact it doesn’t really seem like work! Identify the most important stakeholders that have the lowest quality rating 1-10 and then think about what you need to do to make improvements.

Take a similar approach with your peer group and your manager so you can establish what each needs from you and how effective the working relationship currently is.

Its worth repeating this type of exercise annually as people change roles a lot and also business expectations change as strategy changes.

Sandra works as an executive coach for businesses and also has a private coaching practice for career/life and business coaching. More information can be found at http://www.sandrawebbercoaching.com. She is also author of Own It – regain control and live life on your terms available from Amazon Check book out here and a recently launched series of Own It Podcasts which gives inspiration and tips for professional and personal life Own It Podcasts

May 24, 2018

Young Minds

kids-girl-pencil-drawing-159823

I have just finished watching a programme on TV where a group of celebrities undertook an experiment where they tried to reduce their physical and mental ages over a period of three weeks 100 years younger in 21 days

It was fascinating to see how the aging process was affecting them all very differently due to either current habits or prior lifestyle bad habits having taken their toll. Throughout the three-week period some individuals needed to focus on their mental capacity while others had more health and physical challenges.

The physical challenges where they were encouraged to exercise more and eat better weren’t surprising as most of us know what we should and shouldn’t eat and that we need to keep moving. What I learnt most were the changes that occurred that radically improved some of the participants mental health scores in such a short period of time.

There were dramatic improvements in mental ageing in fact reversing the effect resulting in three key activities the celebrities were made aware of

Meditation
Learning new skills
The sense of belonging that came from being part of a group

If we take each I turn there were just a few take home messages that I think are useful to us all.

Meditation doesn’t appeal to everyone and certainly in the programme the person that benefited the most initially demonstrated a lot of resistance to even the idea let alone the practice of it. It took another person in the group who had personally benefited themselves from the practice to buddy up with the individual and persist gently through the initial reservations and difficulties to the point where it started to become an enjoyable habit with huge quick positive effects that reinforced the new habit further. The correlation between the habit of regular meditation and improved sleep quality was amazing and without question a good reason to continue.

When it came to learning new skills, the key point was it doesn’t have to be a particular type of skill. Initially the group were introduced to learning a new language however if anyone struggled with this challenge then other more practical rather than cerebral activities were suggested to get a similar result. The key message here aww keep the brain active by exposing it to new challenges.

The final factor was the sense of belonging and the obvious communication involved from being part of a group or team was evident. The mutual support they gave each other at various stages of the process especially when an individual was finding part of the regime tough was an equally important bi product of the process.

So, are you continually learning?
Do you actively engage in a community/group that provides support and encouragement?
Have you explored a meditation practice? maybe just try for 5 mins a day for a couple of weeks see if you find it beneficial

Sandra works as a coach for both businesses and private clients. She is also author of the book Own It – regain control and live life on your terms. More info can be found at www.sandrawebbercoaching.com

May 17, 2018

Personal Wellbeing – Two Critical Lists

goodandbadfaces

In the last post I mentioned meeting a lot of people recently who were running on empty, in danger of becoming ill and being stopped in their tracks.

I am much more aware of recognising key signs in both others and myself now than I was in my earlier years ; this is as a result of both personal experience and watching when others have been stopped in their tracks, forced to take corrective action and start looking after themselves better.

Sometimes it is at exactly this point that potential clients pick up the phone and come and see me for the initial coaching conversation when they realise they need to do things differently and make some changes in their lives either professionally, personally or sometimes both.

There are two books that I have read that I totally recommend on this subject when it comes to either recovering from burn out or ideally preventing from happening in the first place

Adrenal Fatigue – James L Wilson
The Body doesn’t Lie – Vicky Vlachanis

Both of these take a completely holistic view and encourage us to take care of ourselves mentally and physically on an on going basis along with recognising when we are going off course as early as possible.

A practical exercise I get clients to do and I also practice myself is to generate two simple lists that we can regularly look at to ensure we are following the right one

List one – things that make me feel good
List two – things that make me feel bad

These are obviously going to be very unique to the individual and could contain things like activities that make you feel good or bad, places that make you feel good or bad, food that makes you feel fantastic or rubbish, people that make you feel downbeat and negative or make your laugh and bring your energy up.

You can start making these lists immediately however what happens is that when you get used to using them you find yourself adding things to both lists on an on going basis as you discover new people, new ways of eating, new activities, new places and to reflect changes you make in your life.

How you use these lists practically is in partnership with the signs and signals you identified in the last post so for example if you find yourself going down the low energy, no patience with anything, not thriving route you look at the “things that make me feel good list” and schedule time for these things. Also take a look at the “things that make me feel bad list” and make a note of anything that you have been doing too much of on this list and stop doing it to reverse the trend.

If you feel you are heading down the “burnt out” route then check out the books above and start creating your lists based on the holistic approach , add to both lists at least monthly for the first couple of months. Keep them to hand in case you need then.

If you are feeling good at the moment create the lists anyway as a preventative measure and out of interest it should reflect the reason you are feeling good is that you are doing stuff list number one – keep doing what you are doing.

Sandra provides coaching for both Businesses and Private Clients. More information about coaching can be found at http://www.sandrawebbercoaching.com

May 3, 2018

Use Your Natural Strengths More

kettlebells

The next technique to learn is to ask yourself what strengths do I naturally have that I can use to solve any problem or challenge that comes my way and move towards a solution orientation? Do you know your natural strengths?

You may have received some 360-degree feedback over the years in various forms formally or informally so this is a good source of information especially in identifying what other people think you are good at.

To add to any existing feedback in your possession and to give a fresh perspective there is a very useful free resource online that could be help, go to www.viacharacter.org and click on the survey tab where you go and take a free test that identifies your top natural strengths. The report looks at strengths very differently and has more of a value internal perspective. When I did the test my top one is “love of learning” and this is so true and linked to my top motivational factor.

Either use the test above to identify what you naturally do well or use your own self-awareness to ask “how can I use my natural strengths to solve this problem?”

If I use myself as an example I am a resource investigator (I found this out using Belbin team types diagnostic tool many years ago in my corporate career). What this means is I can normally find someone to help either myself or anyone else and I don’t mind asking people to help share their expertise. When faced with a tricky problem I can’t solve myself I would pull on this skill to look at my existing network to access expertise or experience of similar problems to help me explore possible options for the problem in front of me.

It might be worth listing down a summary list of “ What I am naturally good at and love to do” so that when faced with a challenging situation you can look at this list and it might spark off an action or approach that will help you move forwards and because it is capitalizing on natural strength then the action wont feel too hard it will come to you easily.

Sandra works as a professional coach for both Businesses and Private Clients, More information can be found at www.sandrawebbercoaching.com

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