For New Leaders


For anyone new into a leadership role or for anyone who has taken over the leadership role of a new team taking the time out to build up a pen picture of each team member is a good first step.

One suggested approach is to create a grid with team members name down the vertical access in the first column and then create a number of other columns across the page where you can note useful information that can help you flex your leadership style in order to get the most out if the individual. Effective leaders have the ability to adjust their approach and leadership style regularly to adapt it to differing situations and the unique differences of team members. Firstly however you need to understand these unique differences and this grid exercise is a way of doing this?

The sort of information that could be useful for the new leader to collect in a systematic way would be

  •  Personality preferences eg Myers Briggs extrovert/introvert sensing/intuitive/ feeling/thinking judging/ perceiving .
  • Motivational and de-motivational indicators for each person
  • Development level eg their current way of working from dependent to interdependent
  • Have they got a clearly defined and understood job description
  • Key objectives
  • Key areas of development
  • Any other useful misc notes

If this grid is compiled and used as a management tool it is useful as a “My Team on a Page ” part of your leadership tool kit . It  can be a useful refresher prior to 1-1 discussions.

Another useful activity to schedule with each team member in the initial few weeks is to allow them un- interrupted time to talk about their personal goals long and short term, for them to share how they prefer to receive feedback and also how happy they are with their current personal development plan. Are they in need of more challenge or more support in their current role. How can you as the new leader be helpful for them.

By taking a genuine interest in what makes each person tick and also how things are currently working out through their eyes it will let them know that you care about them all individually.

Armed with all the above information it will not only allow you to adjust your leadership style accordingly it will also help you understand which developmental opportunities are best suited to which individual in your team. As an effective leader the development and growth of your team should be a key objective.


Sandra works with both businesses and private clients as a coach and trainer. She is also author of the book Own It – regain control and live life on your terms. More information can be found at or 



Being Brave


Anyone who likes inspirational quotes will be familiar with the one that encourages us to always push the boundaries and move outside our comfort zone. Why is this a concept important for us to consider in terms of developing a mindset of high performance in either ourselves.

High performing teams or individuals are always adapting to change, evolving and looking to deliver more. Growth comes from exposing ourselves to different situations, learning new skills or behaviours and the personal satisfaction of achieving new things. This is where the concept of pushing the boundaries and getting comfortable with being uncomfortable links in.

The easy and safe option is to carry on in the comfortable world we are already in however anyone who is interested in high performance knows that staying in this zone isn’t good for our personal growth.

When people set themselves goals an easy trap to fall into is to set targets that they know are well within their capability. The good thing about this is that it won’t take a lot of effort to tick the box and achieve these goals, the downside of this approach is there maybe a niggling doubt when you get there that it wasn’t that difficult so the sense of personal satisfaction isn’t that high.

Taking the being braver, high performance route would mean that when setting yourself or your team goals then more risk should be taken. The goals should be a lot more stretching or “ scary” as I suggest in my book Own It . In the goal setting Chapter I suggest that we all need a scary goal, one that makes us feel uncomfortable, one that is definitely outside of our comfort zone, in that by just thinking about it there is a slight feeling inside that means we are not 100% sure this is something we want to push ourselves to do. This is where the personal growth and reward comes when we set ourselves such a goal and then actually achieve it, a brilliant feeling.

So do you have a scary goal at the moment? If you haven’t got one start thinking what could it be then define clearly, tell the world and go for it.


Sandra works as a coach for both businesses and private clients, find out more at

How Well Do I Lead My Team?


For some companies the end of the calendar year also coincided with the annual appraisal process in which, if done well, each person comes out the other end of the process having had a really good discussion with their line manager on areas in which they are doing well, some areas where improvements need to be made and with a new set of very focussed goals that are both meaningful and motivational for the individual and to support business strategy.

Conducting a meaningful appraisal is just one of the skills any leader needs to learn. A leader should also have as part of their appraisal a discussion about how they are performing in the leadership role and ask the question of themselves throughout the year “how well do I lead my team?”

In some of the companies I work with we go out and collect feedback for leaders prior to the annual appraisal process and ask both direct reports, peers, customers, senior managers and other key stakeholders. This feedback is summarised and then discussed with the individual leader to ratify things that are working well and areas of development.

If you can get this type of feedback either via a systematic online generated questionnaire and report (360 degree feedback) or a more informal process it is hugely valuable. I have seen leaders transform their leadership ability based on such feedback as they didn’t realise how important their behaviour was on a day to day basis and what their team expected of them.

The type of actions that can result from a critical review of your leadership style on a regular basis can range from instigating  or reinvigorating regular team meetings, scheduling meaningful 1-1’s on a monthly basis with each member of your team to redefining entire team structure and clarifying roles and responsibilities.

The important thing to realise that it doesn’t matter if you are a leader with years and years of experience or if this is your first leadership role there are always areas where improvements can be made and also its nice to know what you are doing well!


Sandra works with numerous businesses across the UK and runs workshops on Leading and Developing High Performing Teams. Find our more information from either or 




Career Health Check


As we are still at the start of the year it’s a good time to take some time out to review career health alongside any lifestyle or well being audit you may have already done.

In my work as a career and performance coach my discussions with clients often centre around how they can either

  1. Change careers
  2. Get more enjoyment out of their work
  3. Get better at their work
  4. Minimise the amount of stress they are experiencing at work
  5. Hand some difficult characters at work
  6. Raise their profile at work
  7. Progress to the next level in their company, industry etc
  8. Be brave and make some drastic changes e.g. like number 1 above or setting up their own business

The people who I love to meet are those people who really love what they do in both life and work. As most people spend a large percentage of the week at work its important that if there is something not quite working right in this aspect of our life that you first identify it and then put in place some actions to make improvements

So, in this first month of the year ask yourself the following questions?

  • Looking back at 2017 how happy am I with my work out of 10 (1- not happy at all, hate it to 10 – happy and enjoy it a lot)
  • Which bits of your working life do you love? Make sure you keep doing this.
  • Which bits are you unhappy with – what action can you take?
  • Do you feel you are using your full potential at work? If not, which skills are you not using? How can you plan to utilise these more?
  • Did you undertake any training or development work for yourself in 2017? Have you got anything else planned for this year? Often leaders spend so much time developing their team they forget about themselves.
  • Do you have clear goals or areas of focus for 2018? If not identify at least one
  • How is your work/life balance and stress levels – any work needed here in 2018 – what small habits can you change.

Take an hour out this month and conduct a mini career health check on yourself, pick a couple of actions and then repeat the process half way through the year.


Sandra works as a coach for Businesses and Private Clients. More information can be found at She is also author of the self development book Own It available from Amazon




New Challenges Mean New Frustrations


Anyone who knows me or has read my book Own It will know that I always like to be working on a new challenge however sometimes I do wonder why I do this as it is not always easy.

 I love the initial phase when a new idea bubbles up or just comes completely out of the blue in what I call a moment of clarity! It’s happened to me many a time e.g. Deciding to qualify as an accountant in the 1980’s, setting up the business in 2000, doing my first triathlon and then an Ironman! Well the challenge that came up from nowhere this April while on holiday in Lanzarote was I want to learn Spanish and be above average.

 So, the familiar pattern starts, and I secured a Spanish teacher before the return flight landed at Bristol airport and I was telling everyone this was my new “non-work” project. I discovered a brilliant app Duolingo thanks to a client who recommended it and initially everything was great.

 Now nearly eight months later reality has hit learning Spanish is hard and requires a lot of time and effort. I keep meeting an amazing amount of people who I didn’t realise can speak Spanish well some who did A levels or degrees in it. I have also met a lot more people who have embarked on a similar project, maybe with a different language, who have given up when they got to the stage I am currently at. It’s not as easy as I thought it was going to be. I am myself at that decision point, how much do I want this? Is my reason for doing this strong enough?

 Well at the time of writing yes, I am still fully committed to learning this language even though it’s not going to be as easy as I originally thought. I am going to have to put more effort and time into this if I want to achieve my goal however you will notice I didn’t put a timeline on this challenge and this was for a reason I wanted it to be a fun, non-work-related pastime. I certainly know an awful lot more Spanish than I did in April of this year and I need to remember this. My understanding and recognition of words is much better however there is still a lot more work to be done in pronunciation and understanding what is been said by the natives rather than a slower paced Spanish lesson.

 So, it’s a challenge you bet it is and it’s tougher than I thought but that is ok it just might take a bit longer than I originally thought and I have now got great respect for those people who can fluently speak a second language.



 Sandra works as a coach or Businesses and Private Clients. She is also author of the book Own It regain control and live life on your terms available from Amazon



Getting Rid of Stuff


Linked to my last blog post I will ask you a question. Did you know there is a strong link between clutter and energy levels?

 One of the activities I have recently become absorbed with is Minimalism. To be honest this time last year I wasn’t aware of the concept or the growing movement that is building, largely in the US now, around the concept of living a minimal life. I love it when people recommend good books or documentaries, and this is how I discovered this growing approach to life through a recommendation from a friend regarding The Minimalists. A google search later and I discovered the website, the documentary on Netflix and the two guys behind promoting this approach to life using their own experiences to illustrate the benefits.

 I have never been a massive collector of stuff but when I began to read around the subject it shed a whole new light on the benefits of decluttering our lives and only surrounding ourselves with things we love or add value to our life. It takes having a bit of a clear out to a whole new level.

 In 2016 I had begun to dabble in this concept via noticing another book advertised in a magazine at the hairdressers called The Life-Changing Magic of Tidying by Marie Kondo. Again, as I read this book the concepts made sense and I now see are aligned to the Minimalist approach in it suggests that category by category we sort through our belongings only keeping things that “spark joy”. As a result of this earlier read my wardrobes and cupboards are now organised in the suggested “Marie Kondo” way which makes life so much easier to see what you have, choose what you wear and prevent you buying more of the same type of items. When I first did this, I was astonished how many pairs of blue jeans I have, probably not many by other people’s standards but when they are all staked on top of each other on a shelf it would confirm that I would need to think carefully before buying another pair as I really don’t need any more unless I get rid of or wear out the ones I have already. If I am honest I probably default to wearing only a couple of favorite pairs anyway. When I had sorted my stuff, and stored it in categories if looked so good and this is where the energy impact kicks in. Every time I look in my nicely, colour and category organised clothes collection it makes me feel good, it makes choosing what to wear a lot quicker and generally generates the feeling of me being in control of my stuff rather than the other way around.

 Minimalism takes things to another level asking us to question everything we own as to do we love it? and does it add value to your life.? With my jeans example my next project is to sort through the pile and donate or bin any pair that doesn’t pass those two tests! As I type this from our business office a lot of work needs to be done here as we have over 18years worth of stuff maybe that is a 2018 project in the making.


Sandra is a professional coach who works with both Business and Private Clients. More information can be found at or



Get Unstuck At Any Age


Over the past few weeks in my private client coaching practice I have been inspired by the number of new clients who are wanting to make significant changes to their lives and how wide ranging the ages of these clients are. Looking back over just the last month I have met with clients ranging in age from 21 to 62 and they all have had similar goals. They are unhappy with where they are currently and want to take ownership,seeking help to either make the necessary changes that they have already identified they need to make; or in some cases they want to explore a number of options and decide which suits them best.

One of the roles  a coach plays in this situation is supporting each person who wants to make changes as they embark on the journey and to reassure them that some of the options that are being considered are  possible at their age. In my experience having watched people for many years make massive changes to both their personal and professional lives age is rarely an issue once the individual is committed to the process and is prepared to put in the hard work involved to achieve this. Occasionally when working with the younger age group my role as a coach is to work out together with the client some of the stepping stones that need to be put in place to achieve the desired goals or work out a realistic timescale  that breaks big goals into bite sized chunks gathering relevant experience along the way.

The most important factor by far regardless of age and also desired goals is the enthusiasm, total commitment and dedication to get unstuck from the current position and do whatever it takes to move towards the future state. The speed people can achieve this is amazing once they have this total mind set to making things happen and surrounding themselves by people who also want to help them move forwards.

So if you are feeling stuck, you can get unstuck – where there is a will there is a way.